Do your quotes include all costs?

Yes, our quotes aim to be comprehensive, covering equipment, installation, permits, and standard warranties. Any optional extras will be clearly listed.

Are your quotes binding?

A quote is an estimate and becomes binding once accepted and the contract is signed.

I'm having trouble providing payment

If you're having trouble, fill out the form below, and we'll reach out to help or find you an alternative payment route.

What payment methods do you accept?

To pay a deposit, we accept card payments, bank transfer, and cash if preferred. We also offer financing for specific applications. Contact our team for more info.

How long does it take to be sent a quote?

Quotes are generally same day, however some may be the next working day if the team is at capacity.

What happens after I accept my quote?

Once your deposit has been confirmed, we will reach out with installation dates, which then we will order the gear and organise approvals/applications.

How do I request a quote?

You can request a quote by using our contact us form, where you can be specific what you'd like a quote on.

How long will it take to get my quote?

Quotes are usually provided within 1-2 working days. Complex projects may take longer, and we’ll notify you if additional information is required.

What information do you need for a quote?

Typically, we’ll need your property address, energy usage details, pictures of your meter box, type of system you’re interested in, and any special requirements.

Can I adjust the quote after it’s issued?

Yes, you can request changes or upgrades, and we’ll provide a revised quote.

Do I need to pay a deposit to secure the quote?

Some projects may require a deposit to secure pricing or schedule installation. This will be clearly outlined in your quote.

Can I compare quotes from different providers?

Absolutely. We encourage you to compare, and we’re happy to clarify any differences or answer questions about our quote.

Will I be contacted after receiving a quote?

Yes, a member of our sales team will follow up to answer any questions and guide you through the next steps.

Can I schedule an on-site assessment before a quote?

Yes, we offer site assessments to ensure the most accurate quote and optimal system design.

How do I know which system size I need?

We use your energy usage, household size, or business load requirements to determine the right system size for your needs.

SALES & QUOTING: GET HELP & SUPPORT

For enquiries regarding sales and quoting, please refer to our FAQs below, and fill out the form if you need further assistance.

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CAN WE ANSWER YOUR QUESTION HERE?

Explore our common questions and see if we can answer your question without having to fill out a form.

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Why do you need pictures for a quote?

In order to give you an accurate quote, pictures and site details allow us to collect relevant information that will determine the right components for your system for accurate quoting.

I never received my quote?

If you were supposed to be sent a quote but haven't received anything, we recommend checking your spam folder. Alternatively, fill out the form below and request your quote be resent.

Why is my quote higher than other installers?

If you've received quotes from other installers, it's likely that they have quoted you a cheaper system that will lack in longevity and reliability. Our team only quote on solid components to ensure maximum long-term performance.

There's an error on my quote?

If there is an error on your quote, please contact us immediately so we can rectify it.

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